Support Guide
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Contact customer support
Payments, Settlements and Charges
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
Back to home
Support Guide
Payments, Settlements and Charges
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
Payments, Settlements and Charges
Find guidance on transactions, payments, refunds, settlement lead times, and more.
Standard charges
What are the charges or fees?
Are there any additional charges?
How can I view and pay my charges?
Payment methods
Shopee SPayLater
PayLater by Grab
How to enable ShopBack Pay e-wallet?
Atome
How to Enable Recurring Payment Subscription Feature in payment form
How to Enable Recurring Instalment Payment in payment form?
How to enable ShopeePay e-wallet?
How to enable e-wallet payments
JCB payments
Mass Payments
Google Pay integration in payment methods
Instalment Payment Plan (IPP)
See more
Settlements
Settlement schedule of senangPay
Settlement Timeframe
Settlement Terms
Settlement: Proof of payment
Sample calculation of settlement received
Setting up split settlement
See more
Billing
Billing Management Dashboard of senangPay
How to enable recurring billing date?
Transactions
