Support Guide
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Contact customer support
Getting Started
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Quotation and Invoice
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Sunsetted products
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
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Support Guide
Getting Started
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Quotation and Invoice
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Sunsetted products
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
Getting Started
Learn how to get started with senangPay, including the necessary steps and procedures to complete your registration.
Account registration
How do I register as a senangPay merchant?
Are there any requirements or restrictions to register a senangPay account?
When can I start using senangPay?
How long is the approval process?
Any special rates offered to non-profit organisations?
Login to Your senangPay Dashboard for Merchants
Why can’t I login to my account?
See more
Documents submission
Basic documents to submit for senangPay registration
How do I submit my documents?
Full list of required documents for submission