Support Guide
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Contact customer support
Payments and Refunds
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
Back to home
Support Guide
Payments and Refunds
About senangPay
About senangPay
About DOKU
Getting Started
Account registration
Documents submission
Account and Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements and Charges
Standard charges
Payment methods
Settlements
Billing
Troubleshooting
Bugs, technical issue
Testing Sandbox
Sandbox Access
Dashboard and Reporting
Dashboard
Reporting
Frauds and Disputes
Security
Fraud
Disputes
Setup and Integrations
E-commerce platforms
Payment forms
Web plugin
Payments and Refunds
Payments
Refunds
Support and Feedback
Feedback and support channels
Rules and Regulations
Prohibited Items
SSM Registration
Terms and conditions
Developer Tools
General integration
API integration
Payments and Refunds
Explore senangPay's policy and procedures to process refunds for various payment methods.
Payments
Receiving payments from customers
Payment confirmation for buyers
Refunds
Refund policy
How to process refunds for your customers
Refunds to customers
