Hello. How can we help you?

About senangPay

Discover the founding journey of senangPay, a summary of the products and solutions offered, and how it has evolved today.
See all articles

Getting Started

Learn how to get started with senangPay, including the necessary steps and procedures to complete your registration.
See all articles

Account and Subscriptions

All the necessary information and procedures for your account settings, subscription management, add-on feature subscriptions, and renewal.
See all articles

Payments, Settlements and Charges

Find guidance on transactions, payments, refunds, settlement lead times, and more.
See all articles

Troubleshooting

Information and guidance you may need when encountering technical issues while using senangPay, along with some basic troubleshooting steps.
See all articles

Testing Sandbox

Discover basic guidance on integration, learn about available integration types at senangPay and set up sandbox accounts for testing.
See all articles

Dashboard and Reporting

Explore the dashboard menu, functions and transaction reports available at senangPay, along with ways to setup and manage them.
See all articles

Frauds and Disputes

Guidance on preventing fraudulent transactions, reporting fraud and handling disputes.
See all articles

Setup and Integrations

Details needed to setup integrations with your website. Please refer to the 'Developer Tools' category for more information.
See all articles

Payments and Refunds

Explore senangPay's policy and procedures to process refunds for various payment methods.
See all articles

Support and Feedback

Discover our support channels, operating hours and standard procedures to address your needs and feedback 24/7*.
See all articles

Rules and Regulations

Rules, regulations, terms, conditions, and legal obligations for you to comply with in order to use senangPay without issues.
See all articles

Developer Tools

All the necessary tools for developers to integrate APIs, systems and more with your website.
See all articles