Learn more on how to enable e-wallet payments for a smoother and more convenient payment experience.
The e-wallet features available are Touch ‘n Go, Boost, GrabPay and ShopeePay.
Please take note:
- GrabPay payment option is available upon merchant request. To request for GrabPay payment option, please email your merchant ID, contact email, contact number and mention GrabPay application option. This feature is subject to provider approval.
B. Uses
Merchants can accept more payments easily from customers, while customers have the e-wallet option to make their purchases
C. Transaction charge
The transaction rate charged for the e-wallet payment is 1.5% or a minimum of RM 0.65 (whichever is higher).
D. Transaction details
1. The settlement from an e-wallet transaction will be processed as per usual. Click here for the settlement schedule.
2. You can view all transaction details for e-wallet via your dashboard. Go to Menu > Transaction > List
3. You can see the transaction details made via e-wallet.
E. Is there any integration needed?
No integration is needed.
F. Does the e-wallet feature come by default?
Yes, only for Touch ‘n Go and Boost e-wallet. For GrabPay e-wallet activation, contact us or email us at help@senangpay.my
G. I do not want to accept payments via e-wallet
You may disable the e-wallet option in your dashboard if you wish to not accept e-wallet payments.
Refer to the images below for instructions on how to disable e-wallet payments.
1. Go to Menu > Settings > Profile
2. Refer to Other Setting > Payment Option Availability.
3. Drag to sort your payment options accordingly.
Please take note:
- Merchants who use the Priority Payment feature, are unlikely to see e-wallet payments on their payment form.
4. Scroll down the page and click “Save.”
5. To check the result of the changes, go to your payment form and open it. The payment option should be based on your setting.
I. senangPay asset banner for all e-wallets
Download the file below:
@ e-wallet announcement poster
Download the file below: