Atome is a popular BNPL service that allows customers to shop and make purchases while deferring their payments into three easy, interest-free instalments.
A. How to register?
Check here for the registration steps.
B. What are the required documents?
Check here for the required documents.
Please download and fill in this form to apply for Atome feature. Refer to (K) for prohibited categories.
C. Merchant eligibility
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Merchants with an online website; and
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a physical store and office.
This is to reduce the risk of onboarding merchants that plan to use BNPL cash-out services.
D. Which packages have this feature?
Atome feature is only available for Advance and Enterprise package.
E. Transaction charge
Item | MDR |
---|---|
3-payment plan | 5.55% |
F. Is there any integration needed?
No integration is needed.
G. Does Atome come by default?
Yes. However, please note that the availability of the Atome payment option is contingent upon approval from the provider, and you can expect to receive feedback within 14 working days.
H. What is minimum transaction amount?
Minimum transaction amount is RM10.
I. How do I refund customers?
There is no refund from our system. The customer needs to contact the merchant for a refund.
J. How do I enable Atome in my payment form?
1. Login to your senangPay Dashboard.
2. Go to Menu > Settings > Profile
3. Refer to “Payment Option Availability"
4. Click and drag the Atome option accordingly.
5. Scroll down the page and click “Save".
6. Now, you need to review your changes. Go to any of your payment form and open it. The options of the payment should be based on your setting. Below is the screenshot for the selected payment options for Atome.
7. Your customer will be directed to this pop-up page, to proceed the instalment payment.
K. High-Risk and prohibited categories / list for Atome
- Electronic and gadget
- Jewellery and gold
- Virtual goods and digital gift cards
- Second-hand goods
- Marketplaces
- Insurance / road tax
- Ticketing
- Education
- Multi-level marketing (MLM)
- B2B product or services
- Product that can be easily resold
- Business outlook that is not in line with Atome
- Single offline store
- No cart check-out available