Support Guide
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Payments, Settlements & Charges
About senangPay
Getting Started
Account registration
Documents submission
Terms and conditions
Account & Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements & Charges
Standard charges
Payment methods
Refunds
Settlements
Billing
Troubleshooting
Bugs, technical issue
Integrations & Sandbox
Sandbox Access
Dashboard & Reporting
Dashboard
Frauds & Disputes
Security
Fraud
Disputes
Support & Feedback
Feedback and support channels
Setup & Integrations
Setup
E-commerce platforms
Payment forms
Web plugin
Rules & Regulations
Prohibited Items
SSM Registration
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Support Guide
Payments, Settlements & Charges
About senangPay
Getting Started
Account registration
Documents submission
Terms and conditions
Account & Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements & Charges
Standard charges
Payment methods
Refunds
Settlements
Billing
Troubleshooting
Bugs, technical issue
Integrations & Sandbox
Sandbox Access
Dashboard & Reporting
Dashboard
Frauds & Disputes
Security
Fraud
Disputes
Support & Feedback
Feedback and support channels
Setup & Integrations
Setup
E-commerce platforms
Payment forms
Web plugin
Rules & Regulations
Prohibited Items
SSM Registration
Payments, Settlements & Charges
Find guidance on transactions, payments, refunds, settlement lead times, and more.
Standard charges
What are the charges or fees?
Are there any additional charges?
How can I view and pay my charges?
Refunds to customers
Payment methods
Shopee SPayLater
PayLater by Grab
How to enable ShopBack Pay e-wallet?
Atome
How to Enable Recurring Payment Subscription Feature in payment form
How to Enable Recurring Instalment Payment in payment form?
How to enable ShopeePay e-wallet?
How to enable e-wallet payments?
Payment process with JCB
Mass Payments
Google Pay integration in payment methods.
Instalment Payment Plan (IPP)
See more
Refunds
How to initiate refunds for e-wallet transactions?
Settlements
Settlement schedule of senangPay
Settlement Timeframe
Settlement Terms
Settlement: Proof of payment
Sample calculation of settlement received
Setting Up Split Settlement Feature
See more
Billing
Billing Management Dashboard of senangPay
How to enable recurring billing date?
Transactions
