Support Guide
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Contact customer support
Account & Subscriptions
About senangPay
Getting Started
Account registration
Documents submission
Terms and conditions
Account & Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements & Charges
Standard charges
Payment methods
Refunds
Settlements
Billing
Troubleshooting
Bugs, technical issue
Integrations & Sandbox
Sandbox Access
Dashboard & Reporting
Dashboard
Frauds & Disputes
Security
Fraud
Disputes
Support & Feedback
Feedback and support channels
Setup & Integrations
Setup
E-commerce platforms
Payment forms
Web plugin
Rules & Regulations
Prohibited Items
SSM Registration
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Support Guide
Account & Subscriptions
About senangPay
Getting Started
Account registration
Documents submission
Terms and conditions
Account & Subscriptions
Package upgrades and downgrades
Activation, termination & expiration
Subscription packages
Account settings
Affiliate Programme
Payments, Settlements & Charges
Standard charges
Payment methods
Refunds
Settlements
Billing
Troubleshooting
Bugs, technical issue
Integrations & Sandbox
Sandbox Access
Dashboard & Reporting
Dashboard
Frauds & Disputes
Security
Fraud
Disputes
Support & Feedback
Feedback and support channels
Setup & Integrations
Setup
E-commerce platforms
Payment forms
Web plugin
Rules & Regulations
Prohibited Items
SSM Registration
Account & Subscriptions
All the necessary information and procedures for your account settings, subscription management, add-on feature subscriptions, and renewal.
Package upgrades and downgrades
How do I upgrade my senangPay package?
Can I downgrade my package?
When will I be charged for my next payment?
Activation, termination & expiration
Account Expiry for Merchant Subscription
I only want certain payment options. Is it possible?
Subscription packages
What are the subscription packages?
Can I subscribe on a monthly basis
Customised payment features
Account settings
How to Set Up Priority or Default Payment Methods
Changing access e-mail
Changing bank account details
How to Setup Merchant Access
Change of Bank Account Details
Permanent and Editable Information for registration
How to Setup the Merchant Business Profile
How to Update the Merchant Bank Account Number
How to Setup the Merchant Business Header
Changing the Merchant Avatar
How to setup multi-user access for your dashboard
See more
Affiliate Programme
Affiliate Programme
