Can I downgrade my package?

Unfortunately, package downgrades are not available.

If you wish to switch to a lower-tier subscription, you will need to terminate your current subscription and then subscribe to the lower tier. Please note that additional fees may apply for account termination or resubscription to a new package.

If you're unsure which package to choose, we recommend starting with a lower tier, as you can always upgrade or add features later.

For further assistance, please contact our customer support team at help@senangpay.my.