All charges or fees that may apply upon your subscription with senangPay
We charge for the following:
A. Annual Subscription Fees
An annual subscription fee may apply depending on your subscription package, along with transaction rates based on your chosen payment methods. If you select our custom Enterprise package, you can benefit from the lowest customized transaction rates. For more details, please refer to our pricing page.
B. Transaction Rate (also known as Merchant Discount Rate, or MDR)
The transaction rate varies based on your subscribed package, payment options and transaction volume. You may refer to our pricing page for the standard transaction rate. Please note that lower transaction rates apply for the custom Enterprise package or during special offers from senangPay to merchants.
C. Add-On Feature Charges
Additional charges may apply for certain advanced and add-on features.
D. Administrative Fees
Certain changes to your senangPay account, such as updating your login email, bank details, or requesting a new MID, may incur additional charges.