--- title: Consumer Protection Act 1999 (Akta Perlindungan Pengguna 1999) description: The Malaysian government has an effort to protect the rights of online buyer from fraud during shopping online by making a compulsory for online seller to disclose their business information. --- [Skip to content](https://guide.senangpay.com/akta-perlindungan-pengguna-1999#main-content) ![Logo resize2](https://guide.senangpay.com/hs-fs/hubfs/Logo%20resize2.png?width=320&height=80&name=Logo%20resize2.png) Open main navigation Close main navigation - [VISIT WEBSITE](http://senangpay.com/) [VISIT WEBSITE](http://senangpay.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Support Guide](https://guide.senangpay.com/?hsLang=en) 2. [Rules and Regulations](https://guide.senangpay.com/rules-and-regulations?hsLang=en) 3. [SSM Registration](https://guide.senangpay.com/rules-and-regulations?hsLang=en#ssm-registration) # Consumer Protection Act 1999 (Akta Perlindungan Pengguna 1999) ## The Malaysian government has an effort to protect the rights of online buyer from fraud during shopping online by making a compulsory for online seller to disclose their business information. #### A. Online Sellers As an online sellers or merchants, it is compulsory for you to display your business information to buyer, that are:  1\. The name of the person who operates a business for the purpose of supply of goods or services through a website or in an online marketplace, or the name of the business or the name of the company. 2\. The registration number of the business or company, if applicable. 3\. The e-mail address and telephone number, or address of the person who operates a business for the purpose of supply of goods or services through a website or in an online marketplace. 4\. A description of the main characteristics of the goods or services. 5\. The full price of the goods or services including transportation costs, taxes and any other costs. 6\. The method of payment. 7\. The terms and conditions. 8. The estimated time of delivery of the goods or services to the buyer. #### B. Does senangPay comply with the act? Yes. All related information that online seller needs to disclose to their buyer is already in the Universal / Unique Payment Form, provided they supply the information needed and the information supplied is true and not false. 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