An enhanced stock count feature built for senangPay Payment Form users—designed to help you track inventory more accurately when selling online, especially during peak sales periods.
Real-time stock tracking for senangPay payment forms
No more overselling. No more manual stock updates. Just smooth, reliable inventory control.
This feature is built for merchants using senangPay Payment Forms, helping you track product stock automatically—only deducting it after a successful payment. It's designed to reduce errors, avoid overselling and save you time.
Why this feature matters
1. Accurate, real-time inventory updates
Even during high-traffic periods, your stock levels will stay up to date — preventing multiple customers from over-purchasing the same item.
2. Prevents checkout frustration
Avoid situations where a customer tries to pay for an item that’s already out of stock — protect your customer experience and reduce abandoned carts.
How it works
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Customer starts checkout → stock is temporarily reserved.
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If payment succeeds → stock is deducted.
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If payment fails, is cancelled or expires → stock is automatically returned.
✔ Applies across all payment methods (FPX, credit/debit cards, e-wallets, BNPL, etc.)
✔ No manual action needed from the merchant's side.
Key benefits at a glance
✔ Stock limits enforced
Customers can only purchase the quantity that’s actually available. If you have three (3) units left, they can’t order more than that.
✔ Auto-return on failed payments
If a transaction fails or times out (after 35 minutes), the system auto-releases the item back into stock—no need to step in.
✔ Less manual work, fewer mistakes
Your stock updates itself, helping you avoid confusion or customer complaints.
How to get started
Make sure you’ve enabled the Stock Count setting in your senangPay dashboard. Then:
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Set the available quantity for each product.
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When a customer checks out:
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The system reserves the item.
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Payment succeeds? ✅ Stock is deducted.
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Payment fails or expires? 🔄 Stock returns automatically.
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You can monitor stock movement from your Inventory or Orders section.
💬 FAQs
Do I need to manually release stock for failed transactions?
No—it's done automatically.
What if two customers try to buy the same item at once?
The system operates on a first-come, first-served basis. Once stock is held, it’s temporarily blocked from others until the transaction is completed or released.
Does it apply to all products?
Only to products with Stock Count enabled.
Can I manually override the lock?
Yes—you can always adjust stock levels manually in your dashboard if needed.