Website Policies Templates

Looking for templates to help you complete your document submission? You’re in the right place.

As part of the requirements to apply for the senangPay payment gateway, merchants subscribed to our Advance package (and above) are required to have their website or sales platform include the following policies.

These disclosures help protect merchants and educate their customers by ensuring transparency during transactions. They clearly inform customers of their rights regarding refunds, cancellations, and exchanges.

Click the links below to download ready-to-use templates to craft your own policies:

Terms and Conditions
Privacy Policy
Cancellation and Refund Policy on Service
Cancellation and Refund Policy (not applicable for intangible product)
Shipping Policy (not applicable for intangible product)